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18 answersCurrent support questions.
What is Hermes?

Hermes is a desktop astrology application for professional use with Turkish and English interface options. It brings natal charts, transits, progressions, timing techniques, eclipses, synastry, horary, electional searches, rectification, astrocartography, the Uranian dial and client management together in one application.

Who is it for?

It is designed for consulting astrologers, committed students and researchers. It is not a daily horoscope application.

How precise are the calculations?

The calculation engine uses Swiss Ephemeris. Planetary positions, houses, asteroids and fixed stars are calculated from the ephemeris source. Ephemeris files are included with the application, so calculations do not require an internet connection.

How does licensing work?

The application license is a one-time purchase and is valid for the device on which it is activated. Another device requires its own license. The purchase page lists the current prices for one-device and two-device options. Updates released for the same device are included.

Current license options ↗
Will there be Android, iPhone and iPad versions?

Yes. Android, iPhone and iPad versions are on the roadmap and are planned for a later release. Each device requires its own license.

Where is my data stored?

On your device by default. Client records and charts stay on your computer; cloud storage is not required. Internet access is used for license verification and updates.

Which platforms does Hermes run on?

Hermes is developed for Windows 10/11 (64-bit) and macOS Apple Silicon. Personal access to the Windows installer is available. A temporary Apple Silicon DMG has been prepared locally, but it is not yet in the customer download area. Android, iPhone and iPad versions are on the roadmap.

Current downloads ↗
Will data synchronization between devices be available?

Yes, an optional service is planned for the future. Synchronization is not included in the application license and will require a separate subscription.

How do updates arrive?

The application updates itself. When a new version is released, it is downloaded and installed at startup, free of charge.

Can I try Hermes before purchasing?

There is currently no trial version. You can explore real application screenshots on the Home and Features pages. You can also send questions through the contact form.

I teach astrology. Can Hermes help?

Yes. The Teacher module tracks classes and payments, while the library and AA chart archive support work with teaching materials.

What are the refund terms?

The distance sales agreement and refund terms are available on the Legal pages. The applicable legal terms govern digitally delivered licenses.

Refund terms ↗
What is the difference between Hermes and AstroPen?

Hermes is a paid astrology workspace. AstroPen is a free drawing tool that works over your screen. AstroPen does not include the Hermes calculation engine.

What happens after payment?

After payment is verified, download and installation access is sent to your delivery email. A bank transfer information request is not payment approval.

Where is my card information processed?

Card payment takes place on PayTR’s secure page. Card numbers and CVV are not entered on Hermes servers.

Does the preview calculate my birth chart?

No. The preview uses a sample chart prepared for Greenwich and asks for no personal information. Use the desktop app to work with your own charts.

Does audio play automatically?

No. You need to press the Audio button on the Transit preview. You can turn off at any time.

I cannot find the download email.

Check your spam folder. If the message is still missing, contact us using the email address you used at checkout. Do not send card details or passwords.

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